OfficeServ 100
Enabling the benefits of IP
Brochures
OfficeServ 100 2 page brochure
Communication is the driving force behind any organisation and your telecommunications infrastructure is the key asset in providing resilient and effective connections to the outside world.
OfficeServ 100 has been designed specifically to provide the power to handle any task, creating a tailor-made solution that utilises the latest Internet Protocol (IP) applications hand in hand with the intelligence of more traditional telecoms technology.
With a comprehensive range of features and functionality, the Samsung OfficeServ offers an effective, affordable solution for any organisation – whether you are a single-site office, school, hotel or retail outlet or a multi-site organisation wishing to take advantage of converged networking technologies.
Flexibility and reliability
Communication now means much more than making and taking calls. It is now possible to access and share voice, fax, video and data through solutions that create a synergy between voice and data networks to open up a host of business opportunities.
Some key OfficeServ 100 system features
- Account code entry
- Auto Attendant
- Basic Rate &Primary Rate ISDN
- Call Centre software
- Calling Line Identification (CLI)
- Computer Telephony Integration (CTI)
- Conference calling
- DECT
- Dial by name
- Direct Dialling Inward (DDI)
- Directory of names and numbers
- Distinctive ringing
- Door entry facility
- Hot desking
- Hotel software (PMS integration)
- Least-cost routing functionality
- Number to name translation (CLI and DDI)
- PC-based operator solution
- Scratch pad dialing
- S Bus working
- Text messaging
- Time of day features
- Traffic reporting (manual and scheduled)
- Trunk to trunk conference/divert/transfer
- UCD functionality via PC, wallboard or printout
- Uniform Call Distribution (UCD)
- Voicemail integration
Key benefits of OfficeServ 100
The following points are just a few of the benefits of using an OfficeServ 100:
- Reduce costs on intersite calls without compromising functionality with the power of Samsungs IP trunking protocol SPnet.
- Improve staff productivity by implementing a teleworking strategy.
- Reduce infrastructure costs by providing a pool of hot desks for mobile staff.
- Keep in contact wherever you are, flexible forwarding options ensure that you never miss another call.
- Personalise your service by knowing who is calling you before you answer the call.
- Reduce telephone call costs by utilising the integrated least cost routing package.
- Save travel time by having meetings over the Samsung integrated audio conference bridge.
- Get more out of your OfficeServ investment with OfficeServ Easyset.
- Improve customer service by automatically popping a Contact record for the incoming caller.
- Share your telephone lines between your telephony, video, fax and data calls.