Fraud Prevention
More than 200 types of telecom fraud exist, and the methods of intrusion and ‘theft of services’ are becoming ever-more sophisticated. We can help you to combat telephone fraud by detecting it – and then preventing it.
Real life examples
- An EU Government Authority was the victim of a telecom hack over a Bank Holiday, resulting in €300k of losses in one weekend
- A major multinational bank lost more than $1m following DISA fraud, which had been in operation for three years before it was discovered.
- New Scotland Yard was hacked to the value of £1m over six months.
- A large advertising organisation lost £60,000 to telephone fraudsters in a four day period.
There are many different types of fraud, which often rely on the exploitation of some recently-found technological loophole – so it’s hard to keep up to date with the potential risks. What is needed is a means of continuously looking for unusual calls and in particular for patterns of calls – and immediately drawing attention to them. You can then take instant action to stop a fraud as it is happening, as well as being informed about longer-term changes that may be required.
What’s the answer?
A sophisticated Call Monitoring and Management solution call interpret information from all areas of your phone system and then supply this in a series of convenient reports. These can be reviewed and will rapidly uncover fraudulent activity. However, some forms of low-level fraud or serious internal misuse may only found by looking through reports of activity over extended periods.
The combination of an efficient Call Monitoring and Management system, coupled with good organisational governance, will ensure that you can remain vigilant and will be able to identify fraud as soon as possible after it occurs.
To find out more about Call Monitoring and Management services from Corporate ICT, please click here.